Common questions
Frontpoint home security FAQ
Do I need a landline or Wi-Fi for Frontpoint monitoring?
No. Frontpoint systems use a 100% cellular connection to reach the monitoring center, so there is no phone line or internet cable for an intruder to cut, and outages will not take your protection down.
How much does Frontpoint professional monitoring cost?
Monitoring starts at $14.99 per month for self-monitored video and $44.99 per month for 24/7 professional monitoring. The Ultimate plan with video and home automation is $49.99 per month, and the In-App Safety Button is just $4.99 per month. Call 844-799-0912 to hear current promotions.
Compare monitoring plans →What happens when my alarm goes off?
The siren sounds, you get an instant app notification showing which sensor triggered, and the monitoring center contacts you right away. If there is an emergency — or no response — trained specialists dispatch police, fire or medical responders to your home.
See how Frontpoint works →What is Crash & Smash protection?
If an intruder destroys your hub or panel before the entry delay finishes, the monitoring center still receives the alarm and treats it as suspected tampering, so help is sent anyway. It is included with Interactive and Ultimate monitoring plans.
See which plans include it →Is Frontpoint really DIY? How long does setup take?
Yes. Systems arrive pre-configured and most customers are up and running in about 30 minutes. There is no drilling and no technician appointment, and support is available 24/7 if you want a hand.
How installation works →Is there a contract or trial period?
Every plan is backed by a 30-day risk-free guarantee, and equipment carries a 3-year warranty. Talk to a specialist for the current terms for your plan.
Still have questions?
A security specialist can answer anything about plans, equipment or your specific home — no pressure.